Usage Agreement
Our Policies
By using TriYantra's Device-as-a-Service, you agree to adhere to the outlined terms and conditions. These are designed to ensure fair use, clarity, and obligations of both parties. The service employs subscription-based delivery for laptops and desktops, providing flexible rentals. Clients are responsible for the care of devices while under subscription. Unauthorized modifications or damages may incur additional fees. Review all terms carefully to fully understand your rights and responsibilities within this agreement.
Refund Policy Details
TriYantra offers a structured refund policy designed for customer satisfaction. To qualify for a refund, requests must be made within 30 days of device receipt. All returned devices must be in original condition, with packaging intact. Refunds will be processed within 14 business days after equipment return. Certain circumstances, such as damage or wear beyond normal use, may affect refund eligibility. For further inquiries regarding refunds, customers are encouraged to contact our customer service. We aim to provide solutions that work for our clients, ensuring transparency and trust at all levels of service.
General Usage Guidelines
All users must adhere to TriYantra’s established usage guidelines. Devices are solely for business purposes, ensuring compliance with software licenses and agreements. Users should refrain from installing unnecessary additional software that can compromise system integrity. Regular maintenance checks are recommended to ensure optimal function. Any issues or concerns regarding device performance should be reported to our support team immediately to facilitate quick resolutions and minimal interruptions.