Refund & Cancellation Policy
At TriYantra, we are committed to providing reliable and high-quality device rental services. This Refund & Cancellation Policy outlines the terms under which refunds, cancellations, and billing adjustments are handled.
Cancellation Policy
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Orders can be cancelled before dispatch without any charges
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Once the device has been dispatched, cancellation requests may incur logistics and handling charges
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For deployed devices, cancellation is subject to the agreed minimum rental period
👉 To request a cancellation, contact us at info@triyantra.com
Refund Eligibility
Dispute Resolution
Refunds are applicable under the following circumstances:
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Device delivered is defective or not as per agreed specifications
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Order is cancelled before dispatch
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Duplicate or excess payment made
Refunds are not applicable in the following cases:
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Change of mind after delivery
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Partial usage of rental period
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Violation of agreed rental terms
Billing Disputes
If you have concerns regarding billing or charges:
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Notify us within 3 business days of invoice receipt
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Our team will review and resolve the issue promptly
“All rentals are subject to a minimum commitment period of 6 months.”
Rental Billing Policy
Subscription & Billing
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Rental charges are billed on a monthly basis unless otherwise agreed
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Once a billing cycle begins, it is non-refundable
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Early termination of rental will not qualify for prorated refunds unless explicitly agreed
Security Deposit (If Applicable)
Security Deposit Refunds
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Any refundable security deposit will be returned after:
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Device pickup
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Inspection and quality check
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Deductions may apply for:
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Physical damage
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Missing accessories
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Misuse beyond normal wear and tear
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Refund timelines: 5–10 business days after successful inspection
Non-Refundable Charges
Non-Refundable Fees
The following charges are non-refundable:
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Delivery and logistics charges
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Installation/setup fees (if applicable)
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Any third-party service charges