Legal & Governance
Privacy Policy
At TriYantra, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website and services.
Matrix DaaS Private Limited · Official Operations Policy
1. Information We Collect
We collect the following categories of information to provide enterprise hardware solutions:
- Personal Information: Name, Email address, Phone number, Company name, Job title.
- Business Information: Device requirements, fleet specifications, order details, billing and payment information.
- Technical Information: IP address, browser type and version, device type, visited pages, and session duration on our platform.
2. How We Use Your Information
We process collected information solely for legitimate enterprise operations:
- Provide, configure, and manage device rental and procurement services.
- Process commercial orders, invoices, and payments.
- Respond to requirement briefs, customer support, and technical assistance requests.
- Improve our platform functionality, user interface, and client service experience.
- Transmit essential order updates, operational notices, and service communications.
3. Data Sharing & Disclosure
TriYantra does not sell your personal or corporate information. Data is shared exclusively with authorized service providers who maintain strict confidentiality:
- Trusted logistics and hardware delivery partners for order fulfillment.
- Secure payment processing providers for billing execution.
- Technical service and field support partners assisting with on-site deployment.
- Legal, statutory, or regulatory authorities where mandated by applicable Indian law.
4. Data Storage & Security
We implement industry-standard technical and organizational safeguards to protect your information against unauthorized access, alteration, or disclosure. All information is stored in secure environments with access strictly limited to authorized personnel.
5. Cookies & Tracking Technologies
Our website may utilize essential cookies and analytical technologies to enhance browsing experience, measure site traffic, and optimize performance. You can disable non-essential cookies via your web browser settings at any time.
6. Your Rights & Access
As a corporate client or website visitor, you maintain full rights regarding your data:
- Request access to the personal data we hold concerning your organization.
- Request correction or rectification of incomplete or inaccurate records.
- Request deletion of your information, subject to statutory retention obligations.
- Opt out of non-transactional marketing and communication updates.
7. Third-Party Websites & Links
Our website may contain links to external resources or technology partners. TriYantra is not responsible for the privacy practices, content, or compliance of third-party websites.
8. Data Retention Periods
We retain corporate and personal records only for the duration necessary to satisfy ongoing service contracts, fulfill regulatory and tax audit mandates, and maintain business operational records.
9. Policy Updates
TriYantra may revise this Privacy Policy periodically to reflect changes in our operational procedures or regulatory guidelines. Any modifications will be published directly on this page with an updated effective revision date.
